As Head of Operations (Maternity Cover), Matthew is responsible for overseeing the work done by the London-based Account Management teams. He ensures all team members are providing a high level of customer service and are hitting their respective targets.
Matthew joined SilverDoor Apartments in 2011, where he worked in Client Account Management. Originally from Guangzhou, Matthew is fluent in both Mandarin and Cantonese and he also has an MA in Financial Economics from the University of Leicester.
Away from work, Matthew and his wife own a prestigious jewellery store in Marylebone. He is also an avid collector of limited edition trainers!
Favourite serviced apartments
International: Ascott Huai Hai Road Apartments, Shanghai