As a Key Account Manager, Tom is responsible for providing a high level of customer service, handling client queries and sourcing serviced accommodation. On top of this, Tom also ensures that his team meets set targets, as well as providing the necessary training for any new member to his team.
Originally from Cornwall, Tom has experience working in a number of client facing hospitality roles. Additionally, he also worked in Australia for 12 months in an HR role.
Away from work, Tom is hugely passionate about football and has previously coached at Reading FC and Cheltenham Town’s academy. Also, while playing in a youth football tournament in Bremen in 2003, a tornado hit the town he was staying in and none of the teams were able to complete their fixtures!
Favourite serviced apartment
“My favourite apartments have to be 3 Harrington Gardens because of the disco light setting in the studio apartments!”
What our clients say about Tom…
“Tom has been excellent to work with. He’s always very responsive and helpful. I’ve had a wonderful overall experience working with SilverDoor.”