Business travellers spend a vast amount of their time in airports so it’s not surprising that the facilities and services on offer can have a huge impact on their journey. In this year’s Business Traveller Awards, announced last month, readers voted for their favourite airport in the world. Singapore Changi Airport, Hong Kong International Airport and Dubai International Airport were the top three. So what do they have that makes them stand out from the rest? Cleanliness, clear signage and short immigration queuing times are some of the qualities that distinguish them from others.
Singapore Changi Airport: Opened in 1981, Singapore Changi Airport has become one of the largest air hubs in Asia, handling over 100 international airlines that fly to around 220 cities in more than 60 countries. According to SKYTRAX customer reviews, the airport has a short immigration queuing time, fast check-in and a short wait for luggage. Its extensive shopping and dining outlets rival those in the city itself while travellers in need of a little relaxation might find it difficult to leave: the airport boasts elaborate gardens and nature trails, entertainment facilities in its international transit area (free internet access, games, showers, televisions, a gym, business centres) and even bus tours of Singapore for those with more than a five hour wait. ‘Rate our services’ screens have been placed around the terminals for customers to comment freely on staff efficiency and helpfulness. High levels of organisation and cleanliness have been praised by many travellers, and although it’s a busy airport, it’s also frequently commended for its peaceful atmosphere. There are numerous serviced apartments in Singapore, most of which are under a 30 minute drive from the airport.
Hong Kong International Airport: A passenger hub with connections to around 170 destinations (including 45 in China) offered by over 100 airlines, Hong Kong International Airport is one of the world’s leading international and regional airports. Travellers can travel with ease and comfort to mainland China, bypassing immigration and customs. Many visitors agree on the airport’s quick and easy check-in procedure and great array of duty free retail stores. Wireless broadband access can be found throughout. It is clean, comfortable and efficient, and staff are described as helpful and polite. We represent serviced apartments in Hong Kong Island, Kowloon, the central business district and Causeway Bay.
Dubai International Airport: Dubai International Airport is the Middle East’s aviation hub, handling over 130 airlines that fly to around 220 destinations all over the world. Its three terminals offer a large variety of great duty free shopping facilities, and customers praise its meticulous cleanliness. There is a huge array of food available in the lounges, service is said to be good and everything is clearly signposted in both Arabic and English, making it easy to navigate. Although the airport can be crowded at peak times, immigration and customs are generally quick and efficient. We represent Dubai apartments in areas such as Media City, Al Barsha and Dubai Marina.