In the second instalment of our Travel with Confidence series, our Group Head of Partner Relationships, Alex Neale, meets The Residence CEO Steve Howy at The Residence Hoxton to discuss how the property operator has adapted its services to optimise safety and hygiene.
As a serviced apartment property operator, it was interesting to learn how The Residence was able to enhance their procedures in accordance with Common Sense Compliance accreditation, which offers specialised guidance for a range of property types.
Ever concerned with customer satisfaction, in addition to optimising safety measures across the board, The Residence also caters their service to customer requirements – organising safe meet-and-greets as well as completely contact free check-in procedures depending on client preference.
Further demonstrating the natural safety benefit serviced accommodation provides, we are thankful to Steve for providing an insight into how traveller confidence is being restored, with serviced apartments once again proving to be the safest form of corporate accommodation.
Stay tuned for more Travel with Confidence interviews with our trusted property partners.
You can also catch up on the first instalment: Episode 1 – Craven House.