In the third instalment of our Travel with Confidence series, our Group Head of Partner Relationships, Alex Neale, sat down for an engaging conversation with the wonderful and deeply knowledgeable Liz Devaney from Supercity Aparthotels at the Rosebury Aparthotel in Clerkenwell.
Delving into the logistics of providing a first-rate guest experience, the pair discussed how Supercity has adapted to keep business travellers comfortable and safe - and how they have been able to enhance their service rather than compromise it.
Supercity Aparthotels have implemented a wide range of new measures, including reception screens to keep the guest experience personal and safe, flexible cancellation policies to give travellers essential peace of mind and frequent staff training sessions to ensure employees are able to keep guests - and themselves - completely safe.
The value of communication, flexibility and sensitivity to the guests' needs has never been higher.
By diligently following the latest COVID compliance guidelines, embracing smart and safe technologies and providing key services like grocery deliveries our partners continue to set the standard for corporate accommodation.
Stay tuned for more Travel with Confidence interviews with our trusted property partners.
You can also catch up on the second instalment: Episode 2 - The Residence.
