| SilverDoor is proud to announce that we have been named 'Account Management Team of the Year' at the 2023 Business Travel Awards and 'Corporate Housing Provider of the Year' at the Forum for Expatriate Management EMEA EMMAs.
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| This rounds off a hugely successful year for SilverDoor, making this the fifth major industry accolade of 2023. Earlier this year, SilverDoor won double gold at the Serviced Apartment Awards for ‘Best Apartment Agent’ and ‘Best Marketing Campaign’, as well as being named ‘Corporate Housing Provider of the Year’ at the FEM APAC EMMAs.
We are exceptionally proud to have received international recognition for our teams' industry-leading work across the globe, and we are humbled and thankful to be acknowledged by both our peers and the wider industry.
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| Group CEO of SilverDoor, Stuart Winstone stated “Being recognised twice in a week at two major industry awards is something that SilverDoor takes huge pride in. It highlights our intentions to go the extra mile every single day to look after our customers while at the same time maintaining strong, respectful, and fair relationships with our property partners.”
| Martin Klima, Chief Customer Officer at SilverDoor said "Securing the EMEA regional award for the second consecutive year underscores our continued commitment to excellence. This award allowed SilverDoor to showcase our accomplishments across various aspects of our business; From streamlining the booking process and surpassing service level agreements to upholding the utmost standards of safety and security."
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What the judges had to say...
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FEM EMMAs (EMEA) - Corporate Housing Provider of the Year
The judges’ verdict: SilverDoor is a well-established provider in the industry but the company does not rest on its laurels. Great highlights on the sustainability points, including the environmental impact and the CSR and ESG priorities for businesses – plus impressive cost savings.
This award looked for evidence of excellence in providing or managing a system of accommodation for short or extended periods, continually meeting quality standards and duty of care. This award also required proof of testimonials of corporate client and employee satisfaction and value.
Business Travel Awards: Account Management Team of the Year
The judges’ verdict: The judges noted that SilverDoor’s account management was a great mix of technology and the human touch. In a category that is crowded with options for corporate travel programmes, SilverDoor is a strong example of an organisation that stays focused on the customer and on achieving and retaining high standards with a real mix of a modern and traditional approach. One judge noted it is a tough job merging the serviced apartment industry into the mainstream travel industry and SilverDoor has done that with their account management team and dedicated customer support leading the way.
This category sought an account management team exemplifying unparalleled partnership, unwavering dedication, and exceptional service to corporate clientele. Our submission showcased our consistent, stellar client feedback, our impactful thought leadership events and marketing materials, and our commitment to investing in the future.
SilverDoor looks forward to continuing to serve our clients with the highest level of dedication and service, setting new standards in the corporate housing and travel industry. Thank you for your trust and partnership, being a part of our journey, and here's to more shared success and golden moments in 2024.
