Quality Policy

SilverDoor Apartments sources and provides serviced apartments for corporate clients all over the globe. Since its establishment back in 2000, the company has developed its expertise in the market and now offers one of the largest portfolios of serviced apartments in the sector. The company aims to provide clients with the best account management support available together with the best technology in the industry.

It is the policy of SilverDoor apartments to:

SilverDoor Apartments understands client service to be an essential part of the quality process and, in order to fulfil this understanding, we provide all employees with training that is designed to nurture a growing awareness and understanding of quality and information security.

The company’s directors, senior management team and staff are responsible for the quality control of all operations and the maintenance of compliance standards. The company is committed to achieving customer satisfaction by the use of quality procedures which will be operated to meet or exceed the requirements of ISO standards.